HR Manager – ER & Process Specialist
£45,000 - Bishops Stortford - Hybrid (3 days office based)
About the Role
We are looking for a practical, process-focused HR professional to take ownership of the Employee Relations (ER) function with our international client.
This role is ideal for a strong Senior HR Advisor ready to step up into their first HR Manager position or an experienced HR Manager. You’ll report directly to the HR Director, taking the day-to-day ER and recruitment workload off their desk so they can focus on strategy.
You’ll be hands-on, managing disciplinaries, driving recruitment campaigns, keeping HR processes compliant and efficient, and supporting health & safety and facilities. This isn’t a “fluffy” HR role - you won’t be designing new wellbeing programmes or creating endless new policies. Instead, you’ll be refining what works, streamlining processes, and making sure everything runs smoothly.
What You’ll Do
- Own ER casework from start to finish, acting as the first point of contact for managers and employees
- Run full recruitment campaigns, from writing adverts to onboarding
- Keep HR policies, contracts, and processes compliant and up to date
- Support with health & safety and facilities matters
- Review and improve existing HR processes and documentation trails—no need to reinvent the wheel, just make it turn faster and cleaner
- Maintain accurate records so HR files are always audit-ready
About You
- Currently an HR Manager, Senior HR Advisor or HR Officer looking for your first management role
- Proven ER case management experience
- Confident in managing disciplinaries, grievances, and investigations
- Process-driven with strong documentation and compliance skills
- Knowledge of health & safety and/or facilities management would be useful
- CIPD L5 preferred or working towards
- Comfortable in a straight-talking, results-driven environment
- Organised, detail-focused, and happy to work in a flat, hands-on structure
Why This is the Right Move
- A genuine step-up opportunity—move from Senior HR Advisor to HR Manager
- Autonomy to run your function with the support of an experienced HR Director
- No bureaucracy—you’ll be trusted to get things done
- Varied, practical role where your decisions make an immediate impact
Apply Now if you’re ready to take the next step in your HR career and own the ER process in a role where your skills will be valued and your results will be seen.