Bishop's Stortford, Hertfordshire | Hybrid 3 days office | Full-Time | Permanent | £35,000 + Benefits

Ready to take the next step from Assistant Merchandiser to Merchandiser?

We're recruiting for a growing consumer products business looking for a commercially minded Merchandiser to join their merchandising team.  This opportunity is ideal for an Assistant Merchandiser ready for a broader role with greater ownership and visibility. You'll play a key role in forecasting demand, analysing sales performance, managing stock and helping drive commercial decisions across the business.  We're looking for someone who enjoys working with data, spotting trends and turning insight into action.

What You'll Be Doing

• Analysing sales, stock and trading performance
• Building forecasts and supporting demand planning activities
• Identifying trends, risks and opportunities across product categories
• Managing stock levels to maximise availability and minimise excess inventory
• Supporting product launches and promotional activity
• Working closely with Buying, Supply Chain, Operations and Commercial teams
• Producing reports and recommendations to support business decisions
• Helping to improve forecasting accuracy and stock performance

We're Looking For Someone Who

• Has experience in an Assistant Merchandiser or similar analytical role
• Understands forecasting, stock management and sales analysis
• Enjoys working with numbers and interpreting data
• Can spot trends, patterns and opportunities
• Has strong Excel skills and a keen eye for detail
• Is confident communicating with stakeholders across the business
• Is looking for a genuine career move into a Merchandiser position

Why Apply?

• Excellent progression opportunity for an Assistant Merchandiser
• Greater ownership and responsibility within a growing business
• Broad role with exposure to forecasting, planning and commercial decision-making
• Collaborative and supportive team environment
• Opportunity to influence business performance and drive results

If you're an ambitious Assistant Merchandiser ready to take the next step in your career and want to join a business where your analysis and commercial thinking can make a real impact, we'd love to hear from you.

#Merchandiser #AssistantMerchandiser #MerchandisePlanner #DemandPlanning #Forecasting #StockPlanning #InventoryManagement #RetailMerchandising #Consumer Products #TradingAnalysis, #HertfordshireJobs #Bishop'sStortfordJobs #Hiring

Harlow, Essex | Full-Time | Permanent |Competitive Salary

Are you a Merchandiser ready for your next challenge?  Do you naturally question the numbers?  When sales increase, do you want to know why? When demand drops, do you dig into the detail to understand what's changed?

We're looking for a commercially curious Demand Planner to join a growing international consumer products business. This is an excellent opportunity for an Assistant Merchandiser, Merchandiser or Forecasting Analyst who enjoys analysing trends, spotting patterns and influencing business decisions.  This role is less about being an Excel expert and more about having the curiosity, confidence and commercial thinking to challenge assumptions and improve forecasting accuracy.

What You'll Be Doing

• Building and maintaining demand forecasts across a diverse product portfolio
• Analysing sales trends, customer demand and market activity
• Investigating changes in performance and identifying the drivers behind them
• Challenging forecasts and assumptions with data-led insights
• Working closely with Sales, Product, Operations and Finance teams
• Supporting inventory planning and stock availability
• Monitoring forecast accuracy and continuously improving forecasting logic
• Asking the right questions to ensure business decisions are based on accurate information

We're Looking For Someone Who

• Has experience in Merchandising, Demand Planning, Forecasting, Trading or a similar analytical role
• Enjoys interpreting data and understanding the story behind the numbers
• Can identify trends, patterns and commercial opportunities
• Is naturally inquisitive and comfortable challenging assumptions
• Builds strong relationships and isn't afraid to ask questions
• Wants to broaden their commercial experience within a growing business
• Has good Excel skills and a willingness to learn

Why Apply?

• Ideal step up for an Assistant Merchandiser or Merchandiser looking to move into Demand Planning
• Broad, commercially focused role with real influence across the business
• Opportunity to work with multiple departments and senior stakeholders
• Growing international consumer products company
• Supportive environment where aptitude and attitude are valued as highly as experience

If you're the type of person who loves understanding why numbers move, enjoys solving problems and wants to play a key role in forecasting future demand, we'd love to hear from you.

#DemandPlanner #Merchandising #AssistantMerchandiser #DemandPlanning #Forecasting #SupplyChain #InventoryPlanning #TradingAnalyst #ConsumerProducts #EssexJobs #HarlowJobs #RetailJobs

£30,000 pa | Office-based | Monday - Friday

We're looking for a customer-service-focused professional with experience in an office-based customer service role, supporting customers via inbound emails, resolving issues and enquiries, and providing accurate information on stock availability and customer orders.  This is an excellent opportunity for someone with experience in DTC customer service, customer support, contact centre, customer resolution roles, or account management who wants to join a friendly customer service team where customer experience sits at the heart of everything they do. 

In this role, you'll respond to customer enquiries, resolve issues, and ensure customers have an outstanding experience from start to finish.  Most customer interactions are handled by email, with some telephone support, so strong communication and organisational skills are essential.

Responsibilities

• Responding to customer enquiries via email and telephone
• Resolving customer issues quickly and professionally
• Providing order and delivery support
• Liaising with internal departments
• Maintaining accurate customer records
• Contributing ideas to improve service and customer experience
• Supporting customers purchasing through online and marketplace channels

About You

• Previous customer service experience
• Excellent written and verbal communication skills
• Strong attention to detail
• Positive and friendly approach
• Calm under pressure
• Organised and proactive
• Passionate about delivering exceptional customer experiences

Why Join?

• Join a supportive and collaborative team environment
• Be part of a growing international consumer products business
• Opportunity to make a genuine impact on the customer experience
• Stable Monday-Friday working hours with no shifts or weekends
• £28,000-£30,000 salary DOE
• 25 days holiday
• Competitive Benefits
• Onboarding and Training

Ideal Backgrounds

Customer Service Advisor | Customer Support Advisor | Customer Experience Advisor | Customer Care Advisor | Contact Centre Advisor | Order Processing Administrator | Account Coordinator | Customer Success Executive | Sales Support Administrator | E-commerce Customer Service

If you're passionate about delivering excellent customer service and enjoy helping customers find solutions, we'd love to hear from you.  Apply now for a confidential discussion.

#CustomerService #CustomerServiceAdvisor #CustomerExperience #CustomerSupport #CustomerSuccess #HarlowJobs #EssexJobs #Hiring

Google Ads, Meta & TikTok

An exciting opportunity has arisen for a commercially minded Performance Marketing Manager to join a rapidly growing e-commerce business based in Harlow, Essex.

This is a hands-on role responsible for driving customer acquisition, revenue growth, and paid media performance across Google Ads, Meta, and TikTok. Reporting to senior leadership, you will own campaign strategy, execution, optimisation, and performance reporting, helping shape the business's future growth.  We are open to candidates already operating at Manager level, as well as ambitious Performance Marketing Executives, Paid Media Specialists, or Digital Marketing professionals looking to take the next step in their career.

Key Responsibilities

• Manage and optimise paid media campaigns across Google Ads, Meta and TikTok.
• Drive customer acquisition, revenue growth and return on advertising spend (ROAS).
• Monitor and manage campaign budgets, forecasting spend and performance.
• Analyse campaign data and identify opportunities to improve results.
• Manage attribution, tracking and reporting through Google Analytics 4 (GA4).
• Evaluate channel performance and make recommendations based on commercial outcomes.
• Test new audiences, channels and campaign strategies to support business growth.
• Work closely with internal stakeholders to align marketing activity with commercial objectives.

Skills & Experience Required

• Hands-on experience managing Google Ads campaigns, including Search, Shopping and Performance Max.
• Experience managing paid social campaigns through Meta Ads Manager.
• Strong understanding of paid media performance metrics including ROAS, CPA and customer acquisition.
• Experience analysing campaign performance and making data-led decisions.
• Working knowledge of Google Analytics (GA4) and marketing attribution.
• Commercially minded, with the ability to challenge assumptions and identify growth opportunities.
• Excellent analytical and communication skills.

What's on Offer

• Join a scaling consumer brand at an exciting stage of growth.
• Significant ownership and autonomy within the role.
• Direct influence on revenue growth and commercial performance.
• Opportunity to progress your career within a fast-growing business.
• Hybrid working environment and supportive team culture.

If you're passionate about paid media, enjoy turning data into commercial growth, and want to make a genuine impact in a growing e-commerce business, we'd love to hear from you.

#PerformanceMarketing #PaidMedia #PPC #GoogleAds #MetaAds #TikTokAds #DigitalMarketing #PaidSearch #ecommerceMarketing #GA4 #ROAS #CustomerAcquisition #Hiring #EssexJobs 

Harlow, Essex | Office-based with UK & European Travel

We're looking for a commercially minded Sales Account Manager to manage and develop key customer accounts across the UK and Europe and drive brand awareness.

This isn't a cold-calling, hard-selling role. We're looking for someone with experience managing B2B accounts. We're looking for someone who enjoys building strong relationships with customers such as retailers, distributors, and key trade partners, helping them launch new products, increase sales, and develop long-term growth opportunities.

If you've worked with B2B customers and thrive in a fast-paced commercial environment, and are looking for more autonomy and career development, we'd love to hear from you.

What You'll Be Doing

• Managing and developing retail, distributor and key customer accounts across the UK and Europe
• Supporting your customers with new product launches and go-to-market activity
• Identifying opportunities to grow sales within existing accounts
• Presenting samples and new products, commercial plans and promotional opportunities
• Building strong relationships with buyers, distributors and industry partners
• Working closely with product, marketing and operations teams
• Travelling across the UK and Europe to meet customers and attend trade events

What We're Looking For

• Experience managing B2B accounts within consumer / physical products
• Strong relationship-building and stakeholder management skills
• Experience working with retailers, distributors, wholesalers or buying groups
• Commercially aware with a proactive approach to growing accounts
• Confident presenting to customers and building trusted partnerships
• Happy to travel across Europe

Ideal Backgrounds

Consumer Electronics | Accessories | Toys & Games | Housewares | DIY | Automotive Accessories | Lifestyle Products | Consumer Products | FMCG

Why Join?

• International role with European travel
• Opportunity to work closely with exciting product launches
• Fast-growing business with ambitious plans
• Collaborative team and genuine career progression
• £35,000 basic + sales commission, £43k OTE + bonus

#B2BSales #KeyAccountManager #AccountManagement #ConsumerProducts #EuropeanAccountManager #InternalAccountManager #SalesJobs #AccountManagementJobs #Hiring

Harlow, Essex |£45,000 - £50,000 + Benefits | Full-Time | Permanent

Shape Product Stories. Drive Brand Growth. Launch Products Consumers Love.

We're partnering with an ambitious international lifestyle and consumer brand seeking a commercially minded Marketing & Brand Manager to lead exciting product launches, develop brand campaigns and help drive growth across multiple markets.

This is a broad marketing role combining brand marketing, product marketing and commercial activation, making it ideal for someone who enjoys taking products from concept to launch and creating campaigns that connect with consumers and retail partners alike.

You’ll play a key role in bringing innovative products to market and strengthening brand presence across digital, retail and trade channels.

What You'll Be Doing

• Leading and supporting new product launches
• Developing integrated marketing campaigns across digital, social, retail and trade channels
• Creating compelling product positioning, messaging and launch plans
• Analysing market trends, consumer behaviour and competitor activity
• Supporting retailer activation and trade marketing initiatives
• Working closely with Product Development to translate product features into engaging customer benefits
• Managing marketing assets, content creation and campaign performance
• Supporting long-term brand growth and market share development

We're Looking For Someone With

• Experience in Brand Marketing, Product Marketing or Trade Marketing
• Experience launching physical consumer products
• Experience in Digital Marketing, social media and working with influencers
• Strong commercial awareness and analytical capability
• Excellent project management and stakeholder management skills
• Experience working cross-functionally with sales, product and creative teams

Why Apply?

• Opportunity to influence both product and brand strategy
• Broad, hands-on marketing role with genuine ownership
• Exciting mix of product marketing and brand marketing responsibilities
• Growing international business with ambitious plans
• Clear progression opportunities

If you're looking for a role where you can combine creativity, commercial thinking and product marketing expertise, we'd love to hear from you.

#MarketingManager #BrandManager #ProductMarketing #ConsumerProducts #TradeMarketing #BrandMarketing #MarketingJobs #HertfordshireJobs #ProductLaunches #Hiring

Harlow, Essex | Permanent | Full-Time | £55,000 - £60,000 + Benefits

Are you an experienced compliance professional with a strong understanding of global product regulations across a broad range of consumer product categories?

We're partnering with a growing international consumer products business seeking a Global Product Compliance Manager to join their Product team.  This is an exciting opportunity to own product compliance across a diverse portfolio sold in multiple international markets, ensuring products meet all regulatory, safety, and certification requirements from concept through launch.

The Role

Reporting into the Product Leadership team, you will act as the subject matter expert for product compliance, working closely with Product Development, Supply Chain, Quality, Manufacturing and external testing partners.

You will ensure products comply with relevant legislation and regulatory requirements across global markets, while supporting the business in bringing innovative products to market safely and efficiently.

Key Responsibilities

• Lead global product compliance activities across multiple consumer product categories.
• Interpret and apply international product regulations and standards.
• Define compliance requirements for new product development projects.
• Manage product testing, certification and regulatory approvals.
• Maintain technical files, declarations, reports and compliance documentation.
• Work closely with manufacturing partners and suppliers to meet compliance requirements.
• Liaise with external test houses, laboratories and certification bodies.
• Monitor regulatory changes and advise the business on emerging requirements.
• Support product launches across UK, European and international markets.

About You

We're keen to hear from candidates with experience in consumer products, consumer electronics, household products, accessories, toys, DIY, or other physical product categories.

Essential Experience

• Proven experience within Product Compliance, Regulatory Affairs or Product Safety.
• Strong knowledge of global consumer product compliance requirements.
• Experience managing compliance across multiple international markets.
• Working knowledge of regulations such as CE, UKCA, REACH, RoHS, WEEE and other relevant product standards.
• Experience supporting products through development and launch.
• Supplier and manufacturing compliance experience.
• Ability to interpret technical regulations and communicate requirements to non-technical stakeholders.

Highly Desirable

• Experience with connected products, electronics or technology-based consumer products.
• Experience working with Global manufacturing partners.
• Exposure to third-party testing and certification organisations.
• Knowledge of emerging sustainability and environmental compliance requirements.

What's on Offer?

• Salary of £55,000 - £60,000
• Permanent, full-time position
• Opportunity to influence global compliance strategy
• Broad and varied product portfolio
• International exposure
• Growing and ambitious business environment

If you are a commercially minded compliance professional who enjoys working at the intersection of product development, regulation and international business, we'd love to hear from you.

Apply now or contact us for a confidential discussion.

#ProductCompliance #ComplianceManager #RegulatoryAffairs #ProductSafety #ConsumerProducts #HarlowJobs #EssexJobs #ComplianceJobs #GlobalCompliance #ProductDevelopment

Lifestyle Products | Essex | Competitive Salary

Do you enjoy taking a product from concept through to launch and seeing it succeed in the marketplace?

We're recruiting for a growing international lifestyle brand seeking a Product Manager to join its expanding product team. This is a hands-on role responsible for managing consumer product categories through the full product lifecycle, from initial concept and supplier development through to launch and ongoing performance.

This opportunity suits an experienced Product Executive, Product Development Executive, NPD professional, or Product Manager looking to take greater ownership in a fast-paced, innovative business.

The Role

• Manage physical products throughout the entire product lifecycle
• Develop new product concepts alongside internal stakeholders
• Create detailed product briefs, specifications and launch plans
• Work closely with overseas manufacturers and suppliers
• Coordinate product sampling, testing and approvals
• Manage product costings, pricing and margin considerations
• Support compliance, quality and packaging development
• Coordinate successful product launches across multiple markets
• Review product performance and identify opportunities for improvement
• Collaborate with Sales, Marketing, Operations and Supply Chain teams

About You

We're particularly interested in candidates with experience developing and launching physical consumer products.  You may currently be working within:

• Consumer goods, Lifestyle products, Gaming accessories, Consumer electronics, Fashion accessories, Homewares, Outdoor or Leisure products

You'll ideally have:

• Product Management, Product Development or NPD experience
• Experience working with manufacturers and suppliers
• Strong project management and organisation skills
• Commercial awareness including costings and margins
• Experience managing multiple projects simultaneously
• A genuine passion for consumer products

What's on Offer?

• Long-term career progression
• Opportunity to work with innovative consumer products
• Supportive and collaborative team culture

SC4 Recruitment is managing this opportunity exclusively. For a confidential discussion, we'd love to connect.

#ProductManagement #ProductDevelopent #NewProductDevelopment #NPD #ProjectJobs #ProductManager #ConsumerProducts